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Technology & Tools Category

The Security Software Your Computer Needs

On: March, 21st 2017 | Under: Security, Technology & Tools


It is a no-brainer that your work and home computers, as well as your personal laptop, needs more than just an antivirus program in place. Eset Security is an essential tool to help keep your information protected, your devices safe from hackers, and your system’s software up-to-date. That’s why Computer Troubleshooters recommends ESET Security.

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Windows 10– Should You Upgrade Now?

On: May, 11th 2016 | Under: General, Technology & Tools


On July 29th, 2015 Microsoft released the much anticipated operating system called Windows 10.  With a goal to have more than 2 million devices using Windows 10 within two years, Microsoft immediately launched an aggressive marketing initiative that offered free upgrades on eligible devices using Windows 7 or higher. Microsoft’s generosity only goes so far, however, and the free upgrades will only be offered until July 29th, 2016. With the regular pop-up messages reminding users of this limited time offer, many people have been asking if this upgrade is right for them. The short answer is, it depends.

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Badlock: a chance to close the stable door before the horse bolts

On: April, 10th 2016 | Under: Security, Technology & Tools


As the Grand National weekend draws near, I expected to be drawing analogies between national hunt racing and IT managed services along the lines of planning, preparation and making sure your team is ready to overcome the hurdles and arrive successfully at the finishing post.

However we now find that we are bracing ourselves in anticipation of a new cyber threat Badlock.  We are in the unusual position of being aware both of a vulnerability and of the fix becoming available on the same day – Tuesday 12th April.

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What is your computer doing during YOUR holiday?

On: May, 22nd 2014 | Under: Data Recovery, How To: Technology 101, Technology & Tools


Your computer provides you with a lot of assistance in planning holidays and other trips throughout the year. Remember the hours you spent on various websites looking for the perfect holiday destination? How about all of the online comparison shopping you did to find the ideal Hawaiian resort? Remember that awesome discount deal you scored on those air tickets? How could you have planned your summer trip without your computer?

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7 Reasons Your Small Business Must Have a Back Up Solution!

On: May, 16th 2014 | Under: Data Recovery, How To: Technology 101, Technology & Tools


It is 2014, and we all know that every business should have a backup (and a recovery plan) for their most critical data.  The reality is that over 40% of Small and Medium Sized Business do not back up their data at all, and that 60% of backups fail when tested!

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What is Business Technology Support?

On: April, 30th 2014 | Under: How To: Technology 101, Industry News: This Week in IT, Managed Services, Technology & Tools


Business technology support can generally be described as a range of services that deliver assistance to users of technology products such as computers, software and mobile devices within an office setting.

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Your guide to understand the Heartbleed Bug

On: April, 10th 2014 | Under: Computer Repair, Global Newsletter, Industry News: This Week in IT, Technology & Tools


Monday a massive vulnerability was found in OpenSSL, the open-source software package broadly used to encrypt Web communications. They named this vulnerability the Heartbleed Bug. Many are confused about what this bug is, if they are impacted, and how they can protect themselves. This post will help educate you about the Heartbleed Bug and how you can protect yourself online.

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How Outsourced IT Support can Enhance Your Business

On: March, 25th 2014 | Under: How To: Technology 101, Managed Services, Technology & Tools


Do you have an IT professional handling the technology in your business, or are you thinking about moving into an outsourced IT services model as so many small businesses owners are?  According to a survey completed by CompTIA 62% of the organizations surveyed planned to make greater investments in Outsourced IT Services (managed services) over the next two years.

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Is Your IT Professional Also a Trusted Business Advisor? They Should Be!

On: March, 17th 2014 | Under: Computer Networking, Global Newsletter, Industry News: This Week in IT, Managed Services, Technology & Tools


As a business owner, one of the best moves you can make is to outsource your IT services to a professional provider. When it comes to outsourcing your IT service needs, there are a wide range of service options that involve varying levels of management responsibilities and costs. An IT professional can provide service for a single specific task such as help desk support or managing network security.

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Keep Your Business Data Safe on Mobile Devices

On: March, 5th 2014 | Under: Computer Networking, Managed Services, Technology & Tools


According to CompTIA’s Second Annual Trends in Enterprise Mobility study for 2013, 64 percent of businesses support a BYOD policy. The trend continues as employees demand to use their personal mobile devices for their job. Businesses take on a higher risk of data exposure to malware and theft in a BYOD environment. Knowing how to protect your company data on these devices reduces the risk of a costly event that compromises your data, and damages your business.

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