Technology Solved
A member of the Computer Troubleshooters franchise network
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Testimonials

Dear Subbu,
“A note of commendation on a very efficient service. The setting up of a new Office network with shared files including the incorporation of three network printers was carried out both quickly and efficiently. This was also scheduled on a Saturday to avoid any disruption to business.”
Most Impressed.
Steve Parker, Director. www.rowcolour.com

“”Thank you Zamir for your prompt response and the IT work you have carried out with Paramount Electrical. We were delighted with the service and professional approach.
You gave us a lot of good advice when assessing the job, which you subsequently carried out most efficiently and to a high standard. I would engage your services again and have no hesitation in recommending you to others.”
Many thanks,
-Eddie Leishman (Director of Paramount Electrical), Glasgow, Scotland(Sep 2010)

“Our local Computer Troubleshooter has been of considerable benefit to our organization. Always keen to help and more importantly has a wealth of knowledge to enable him to repair, advice or for us to take up new services. The depth of knowledge is abundant, the response time to react is fantastic and the confidence that is gained from this allows us to rely on our IT infrastructure knowing that any issue that may arise will be rectified as soon as possible. We have more than 50% fewer problems, more use of our IT infrastructure, better record keeping and archived information, much less frustration and overall a much better working policy within our organisation.”

- Conservatory Cooling Ltd, Alcester Warwickshire England, www.conservatorycooling.co.uk

“I run a small business from home and rely heavily on my computer for my work. I recently encountered major problems with accessing the Internet and files and programmes on my hard drive. I had no idea of who to contact until a friend who had used Zamir’s company recommended him to me.
I contacted Zamir and after a brief telephone conversation, he arranged to visit me at home that same day. Not having to disconnect and take equipment for repair was marvellous and Zamir quickly located the source of my problems. Zamir took my computer away for a major overhaul and returned it a few days later with all systems and programmes functioning perfectly. I will certainly continue to use Computer Troubleshooters and would have no hesitation in recommending Zamir to any organisation. I wish him continued success with his business.”

-William Morrison (William Morrison Training Services)(Aug 2010)

“Steve is always helpful, positive, and a pleasure to do business with.”

- Communications Solutions Ltd, Denbigh, North Wales, UK. www.comm-sol.com

“Prompt service, expert knowledge, the best advice and dedicated to the cause. Having the availability of the highest standards of service we could want at the earliest opportunity and paying a fair and reasonable price. In other words cost effectiveness. Expert help at low cost. We have increases in profitability. We are more effective in our operations and procedures because of the quality of advice and the systems that have been put in place. Peace of mind and confidence in our systems to increase our productivity. I would recommend Computer Troubleshooters and have, because we have every confidence that your services are beneficial.”

- Cathedral City Wealth Management Ltd, St Asaph, North Wales

“I run my own business and run into the problems we all have (Computer issues) – I have called Zamir a few times now to help me fix these issues. Zamir is not only very responsive and understands time is money, he has always been very prompt to fix my computer problems and I was impressed by his knowledge. I would not hesitate to recommend Computer Troubleshooters Glasgow.”

-Stephen James Flynn (Easy-Web-Sites.co.uk, Glasgow, UK)(June 2010)

“Steve is reliable, friendly, trustworthy and he had my computer working with less frustration.”

- Cathedral City Wealth Management Ltd, St Asaph, North Wales

“Very Happy. Our business is dependent on having sound reliable hardware and software, and a network that is trouble free. Computer Troubleshooters have maintained all of our computer equipment and software since 2000. Quick response to our needs as they arise. Excellent advice and always offering a range of solutions for our challenges. Computer Troubleshooters have taken the time to understand our business and are able to undertake hardware and software upgrades without supervision. The quality of tech hardware supplied (at a very keen price) means that we have fewer problems and down time in our User Acceptance Test Centre. We have no hesitation in recommending Computer Troubleshooters for the supply of hardware and software support.”

- Wild Rose International, Warrington, Cheshire, UK www.wildroseltd.co.uk

“Computer Troubleshooters of Norwalk is responsive, efficient and effective at delivering the services I need. They are timely, don’t cost an arm and a leg, and are available upon need vs. having a costly retainer. I would absolutely recommend Computer Troubleshooters to others in my area.”

- Founder and owner, Marketing Matters, Stamford, CT, USA www.marketingmattersct.com

“I am very happy with Roy Seney’s services. The great thing about the Computer Troubleshooters franchise is that Roy Seney doesn’t act like any franchise I know of. He is not only clearly competent, he also seems to take it personally, because he is the franchise. He provides personal service and trust that I’ll get straight answers and technical competence. This seems more like a business relationship than the ‘troubleshooters’ I’ve hired before.”

- Morrison Counseling Services, Bellevue, WA USA

“I was very happy with the service provided by Computer Troubleshooter. I liked the whole experience from start to finish, but especially the direct contact with a local rep, his proactive attitude, the quick turn-time, and fair price. Dave Wood at Computer Troubleshooters got my system back up and running in about 24 hours, proactively negotiated extra benefits from a dealer on my behalf, and helped me get back in touch with clients who rely on my real-time feedback. I would absolutely refer Dave to others. He is one of the most professional vendors I work with in general, and by far the best computer expert.”

- Seth Chalnick, Pacific Coast Homes, Cardiff, CA 92007 www.sethchalnick.com

“My computer’s never run better since Dave worked on it. Too many people told me it was time to get a new laptop, that my hard drive was far too corrupted to be recovered at a reasonable cost. Well, Dave resurrected my laptop and did it for a reasonable price. I use my computer daily and extensively, both for work and at home and until I met Dave, I was about to buy a new one. He extremely increased productivity. My computer had gotten to a point where I could barely do any work at home because it was so slow–and if I needed to work online, forget it. Dave’s my computer mechanic. He is Convenient, fast and reasonably priced. I would absolutely, 100% recommend to others. I’m going back next time I need a tuneup!”

- Jared Zimmerman USA Sevens Rugby Tournament, San Diego, CA, USA www.usasevens.com

“The service was fast, professional and very thorough. I felt my provider was very knowledgeable, not pushy. I liked that he could come to my home and that I did not have to hall my machine somewhere. I felt the service provided was excellent, my computer is running faster, and I was given some good recommendations. I feel like I have a knowledgeable helper when it comes to computer technology. I’m not too savvy, and I feel like I can call CT anytime and get excellent service and help when needed. It takes a lot of the worry and wonders out of maintaining this type of information.”

- Maggie & Rob Beauvais River Valley Painting, New Richmond, WI USA

“I am ECSTATIC! Finding the perfect computer guru is akin to finding the perfect dentist, the perfect eye doctor, the perfect CPA. Roy Seney is the perfect troubleshooter! He always responds speedily to e-mails. He can often fix stuff via e-mail or by remoting in. But he makes house calls if need be. He’s excellent at explaining in English rather than in Computerspeak!!! Indeed, without reservation I would recommend Computer Troubleshooters, and I already have. One of my friends has become a devoted client of Roy’s.”

- Alice Copp Smith, a freelance editor, Mercer Island, Washington, USA

“I’m happy with my local Computer Troubleshooter with both technical and educational support.”

- Mike Evans (MW Evans Consulting), Home business 14312 NE 71 St. Redmond WA 98052

“I am absolutely, very much so happy with my local Computer Troubleshooter!! I happened to find CT of Encinitas via a Google search – made the call and was immediately comforted by the professionalism, intelligence, guidance, communication, support, listening and talking that Dave Wood provided me. Having someone to guide you through the process of purchasing, transferring and troubleshooting is great. VERY HAPPY Customer!”

- Vita Rotchford, Vintage Recruiting, Encinitas, CA USA www.vintagerecruiting.com

“Great time response, good communications and less frustration.”

- Citybeds International, Dublin City, Ireland www.killarneyhostel.com

“Service is generally prompt and is always friendly. I like the level of expertise and promptness of response.”

- Mark Bundschu, ABC Bookshops, Galway, Ireland www.abcbookshop.ie

“Computer Troubleshooters provides quick response to problems when needed, smooth transition to your services, fewer problems, less downtime, and good service at reasonable price.”

- Partners in Pediatrics, Clearwater, FL partners-in-pediatrics.com

“I have been delighted with Computer Troubleshooter’s service. I have had instant action and this is important when the computer has died and suddenly your web business is offline. Prompt, friendly service and problems explained in ‘english’ not computer jargon is a great help. I have peace of mind knowing that I have someone reliable, honest and who cares about my computer.”

- Mary Metcalf, Kiwiquilts, North Shore, Auckland www.kiwiquilts.co.nz

“The service rendered by Dave is professional, timely and also he is an extremely pleasant person to work with. Good quality and determination to get to the root of the problem and resolve it properly. Certainly less frustration and it allows me to focus on my tasks and do my job more efficiently. Thanks for helping my son Brian when he called you and needed quick service.”

- Bob Lotierzo, TransPacific Maritime Inc., encinitas, ca.

“I am very happy as Raymond has been looking after us now for many years and is reliable. We only use Raymond’s services. We want only one person to work on our computers as this provides us with assurances that would not be available if we used different IT people….even from the same firm. We get Raymond…if he moves to another outfit, we’d be moving with him. We can and do recommend Ray to others as he has looked after us well over the years.”

- LIFE-TIME Financial Group, North Shore City Auckland, New Zealand
www.life-timefinancialgroup.co.nz

“Raymond is excellent, always easy to contact, promptly makes an appointment to help and has resolved problems with a quick phone call. The Cost of work is very reasonable and we are very happy with the service. As I rely on my computer for my business it is important to have prompt service so I’m not offline for too long. I would certainly recommend Raymond to others and have done so.”

- Adrian Ward, Auckland, New Zealand.
www.TopHomeBizSite.com

“Raymond has a prompt response time, friendly personal contact & interested in helping our business achieve best computer use in our budget that we agreed to. Quite satisfied with day to day service and advice on future planning to upgrade hardware. He is definitely attuned to client’s day to day requirements. Advice given when judged appropriate. Very pleased with hardware dependability”

- Lamb & Associates Ltd, 234D Bush Road, Albany, Auckland www.surveyor.co.nz

“Roy Seney is the first person I call when my computer starts acting up! I like Roy’s quick response and he is always able to help with suggestions to keep other problems from happening. I am not very computer savvy, so the basic services- when my computer stops working for me- is all I need. I have less frustration. When my computer kept not loading my homepage, I used my backup and restored my data, three times, before finally calling Computer Troubleshooters. Roy couldn’t get the problem to occur for him, but had a suggestion as to what was causing it…problem solved with one $9.95 item! Next problem I won’t wait for a week to call! I would absolutely recommend Roy Seney to anyone I know who needs computer work. My cousin actually has a similar business, and I still use Roy. Experience and customer service wins every time!”

- Beth Pereira, jjp Investments, LLC, Bellevue, Wa.

“I have never taken my laptop into a computer repair shop. When I had to leave the state for about a week, I had figured this was going to be the best time to get things worked on. I never do anything without my laptop, so I was a little reluctant in leaving without it. The benefits that I see coming from Computer Troubleshooters would be that once people start going there, everyone would have new friends. Besides my family, my computer is something that I cannot live without. I work on it as well as play on it. I would not want to drop it off with just any one. I took a chance the first time, but now I feel like they will treat it just as would. The difference is when I get it back; everything will work a lot better. I absolutely would recommend Computer Troubleshooters to every one I know.”

- Jim Bubenheim, Pinellas Park, FL United States www.jbubenheim.com

“Very honest and part of the community. We like to support community businesses. Conveniently located, supplies in house, local technological knowledge fewer problems, increased productivity, less frustration.”

- Johnny Camarena The Helvetica Group, Encinitas CA

“We are very satisfied with the easy to understand advice we get from Raymond and his team, the excellent prompt service, can do attitude and also the value for money provided in both products and also charged hourly rates for what is done. Also – the referal to a HK based computer troubleshooter when I had an issue when i was away. Less frustration, good security in terms of know backups all done and all systems in good shape for busy times.”

- Moneuan Ryan – Jet Design Studio Ltd, Mairangi Bay, Auckland, North Shore

“Computer Troubleshooters has been our Computer Trouble Shooting Company from day one of our business and we would not think of going anywhere else. When it comes to customer service they have maintained a one on one approach not the press 1 to get #### press 2 to get #### and so on. It is nice to talk to a person and feel like your company is special when service is needed. I do recommend to anyone who wants to see what it is like to feel like their company is special to take that chance and use Computer Troubleshooters. Take a chance and you will never go back. They really do change the meaning of TEAM. (The M in Team means More).”

- Neturen America Corporation, 2995 Moser CourtHamilton, Ohio 45011

“I really haven’t had any problems that David could not walk me through over the phone and he is local. My productivity has greatly increased and I haven’t had any downtime. He is professional service, knowledge and dependability.”

- Daniel J. Kane, SRA, Largo, FL www.kaneappraisalservices.com

“Very Happy. Great, friendly service. Friendly. Helpful. Talks in simple, everyday terms that I can relate to. Increased productivity, less stress on staff. I would absolutely recommend Computer Troubleshooters.”

- Dandenong Basketball Assoc , Dandenong, VIC, Australia www.dandenongbasketball.com.au

“Extremely happy. When it comes to running a small business one needs to rely on other professionals to provide services in a timely and efficient manner. Greg Price does exactly that. Ability to access Greg quickly and have our issues resolved expeditiously Very happy will service levels provided “Worry free”

- Roger Smith Cost Benefit Analysis Pty Ltd, Mt Waverley Victoria Australia

“Running two businesses Fire Engine Rides and Fire Extinguishers from Firefighter Rob, we need our computer to be running fault free all the time. If we do have a problem, Greg is always on hand to call promptly.”

- Firefighter Rob – Fire Engine Rides Waverley Gardens area, Victoria, Australia www.fireengines.com.au

“Prompt…. courteous professional service at all times Good advice on technical matters and good service Lower downtime of computers due to quick repairs and turnaround.”

- BW Window Warehouse, Somerville Victoria Australia

“We receive excellent service from Compturer Trobleshooters. Greg Price is dedicated and customer oriented. He has the ability to keep my systems going and upgrade then through a one stop shop. He goes out of his way to make sure that any issues are dealt with thoroughly. Nothing is too much trouble in tracking down a solution. I would recommend his services Timliness of responses.”

- Rob Carter, Strategic Navigation Consulting, Melbourne, Vic. Australia

“Fast, professional “in-home” service makes it very, very convenient and re-assuring. No hassles, easy in, easy out, Less frustration & strife. I would recommend Computer Troubleshooters and I already did.”

- National Printing Services, Grand Rapids, MI www.nationalprintingservices.com

“Very happy! Customer Service & Follow-Up from Local Representative. I can depend on Jon to get back with me within hours of a phone message and that is very important to me.”

- Greater Grandville Chamber, Grandville, MI www.grandvillechamber.org

“My local CT guy provides great service 24/7 A cost effective way to manage my IT problems I genuinely don’t believe there is any part of my CT’s business that requires improvement. I believe most (if not all) of my IT requirements are being met with my local CT guy. Being experts in their designated field means I am free to concentrate on my areas of expertise. I would definitely recommend my local CT guy (and have done so) as on every occasion he’s been prompt, courteous and simplified the problem. ”

- Tim Allan. Insurance Advisernet Australia Pty Ltd, Narre Warren North, Victoria. Australia. www.insuranceadviser.net

“William Zantopulos of Computer Troubleshooters completely redesigned our network to be efficient and trouble-free, allowing us to focus on the substantive aspects of our business without worrying about our computers.”

- Pitinii, Koukoutas, Davies & Cazantzes, LLC, Attys, Canton, Ohio

“Troubleshooter David did great suggesting the right equipment for our real estate office. Quick response was important; we’re out of business with our computer system. Someone to depend on when a problem occurs that will get us up and running sooner than later. I would absolutely recommend Computer Troubleshooters!”

- Realty Executives Adamo “The Win Big Team”, Seminole, Florida www.winbigteam.com

“Very happy. Quick response less frustration and prompt service.”

- Dennis fromGosse International Student Residence Fullarton, South Australia.

“At Conservatory Cooling Ltd. we have utilized the services of Ron Douglas and COMPUTER TROUBLE SHOOTERS for many years. They are always “on the case” helpful and know how to sort problems. Immediate reaction to problems with our systems. Ron even has a “remote access” facility, and can often resolve problems remotely. Conservatory Cooling totally relies on its computer systems working reliably at all times. Computer Troubleshooters help ensure that happens! I most certainly would recommend Computer Troubleshooters to small companies. The backup services that they provide is essential to the smooth running of any business.”

- Cash Converters Pty Ltd – SA Support Centre, Payneham, South Australia www.cashconverters.com.au

“Very happy with Jon Koopman. Timely turnaround, good listener, communicator , very knowledgeable and understands quickly the problem or the need, good problem solver – doesn’t give up stays with it and uses available resources until it’s resolved. Keeps in regular contact with us. Calls to follow-up to make sure problem(s) are resolved. Ability to decipher quickly our needs, proactive solutions, demonstrated sense of urgency. Very focused and efficient. I spend far less time trying to fix problems since Jon has come aboard. Less frustration Frees my time up to do what I should be doing I have peace of mind in knowing we have a reliable back-up for our data. Absolutely would recommend Jon to others!”

- Nancy Courser, Cornerstone Retirement Partners, Grand Rapids, MI USA perhaps

“Totally happy!! :-) I cannot praise Steve Richards highly enough for his helpfulness, professional advice and response. Highly recommended!!! Depth of knowledge & your service ethic, also speed of response. Confidence factor in our IT system Honest IT related advice Response upon having problems is first-rate!”

- Lionel Hutt, Kollmorgen Lift Controls Ltd, St Asaph, Denbighshire, North Wales. www.kollmorgen.co.uk

“Our company could not be happier with the services we receive from our local Computer Troubleshooter, Greg Schuck. The service we receive is superior. I like the fact that we have established a great working relationship with the owner of the local franchise; he knows us by name; and responds to all of our computer needs immediately. I know that when we call Greg, our problems will be fixed usually by the end of day and our work will be able to continue. We definitely have fewer problems and less frustrations knowing that Greg is in charge. We definitely would recommend Greg and I have and do!”

- Marcy M., Kelco Medical Services, Pflugerville, TX, USA

“We are extremely happy. Very responsive and knowledgeable- will stay with the task until the problem is solved. Responsive to all our issues – it is beneficial also to work with the same technician each time, as he knows our systems very well.”

- Nancy L. Hull; Martin & Associates, P.., Austin, Texas USA

“I am thrilled that I finally have someone like Greg after looking so long and hiring so many that did not help me in the long run. He is not only efficient and totally knowledgeable, he goes above and beyond his promises, and provides service that is totally unexpected. I really appreciate it that my old computer never breaks down or stops or crashes like they always used to, and he does all this so quietly and regularly, so I do not even know he is there untill I see the curser moving when I am not doin it. I have not had to buy a new computer since he started helping us.”

- Antonia Sharp, Villa Antonia, LLC, Jonestown, TX, www.villaantonia.com

“Very happy. Greg is very knowledgeable and nice to work with. Timely responses and very helpful in solving the problems quickly! Less frustrations for sure. One call or email and I know it is going to be handled. Usually faster that I would have thought! I would certainly recommend Computer Troubleshooters and already have and will continue to do so because it is great service at a fair price!”

- David Clay, Owner, Pfun D’Lites Candles, Pflugerville, Texas, USA

“We are very pleased with our service; we have been with Computer Troubleshooters for several years and will continue to do so. That we have a local rep that comes to our site to work on IT issues. Greg knows our system and how it has been set up. So when there is an issue he knows where to start looking. Definetly increased productivity and less frustration for me. When the computers, servers, etc. are running smoothly the better it is for the company.”

- Teresea, Austin, Texas, www.centraltexastiltwall.com

“We know Greg is working behind the scenes so that all our computer problems are “troubleshooted” before they are a problem for us. That all matters are resolved before I even know there was a glitch. Also, the truly fast call backs and turnaround times. Now there are considerably fewer problems and NO WAITING!”

- Roxanne Hill, HomePlace Structures, Austin, Texas (Pflugerville) www.homeplacestructures.net

“I am happy with our local Computer Troubleshooter Greg Schuck . He is one of the most professional people I know. Computer Troubleshooters is extremely attentive and always provide the support needed for whatever the issue. They will help you over the phone, remotely or in person. They have always been able to help with whatever issue I have. They keep my computer functioning which keeps my business up and running. All the time.”

- Tamara Haas, owner Eagle Installation, Austin, TX Austin, Texas USA

“Austin Gutter King has used the services of Computer Troubleshooter since 2006. Our experience has been excellent. The response time of Greg Schuck has always been quick. And he has solved our issues without fail at a reasonable price. The technician is cordial and knowledgeable. He is able to explain issues in English, rather than geek-speak. The ability to outsource IT repairs to a competent and fairly-priced service allows me to focus on more important tasks. Yes. I have never had a negative experience with your firm. I would highly recommend Computer Troubleshooters to other business owners.”

- Gary Kulp, Austin Gutter King, Austin, TX, USA www.austingutterking.com

“We are very happy with the services provided by Greg Schuck with Computer Troubleshooters of Pflugerville. He is very timely in providing services and has helped us to install and maintain our company network in a professional and expert manner. Problems solved quickly creating increased productivity and less frustration. I would recommend Computer Troubleshooters for all the reasons previously mentioned. Timely, expert service at a great value I would recommend Computer Troubleshooters.”

- Donna McCulloch – Warenoff’s, Inc., Pflugerville, TX USA www.warenoffs.com

“The Host plan is especially helpful in handling preventive maintained issues. Having an individual I can call when I have computer troubles and not have to question their competence and not have to get a translator. I have comfort and confidence that there is a person backing me up in the technology world. I would absolutely recommend Computer Troubleshooters.”

- Scott Brown, Insurance Agent, Summerfield, NC, USA

“When CT developed their HOST Program for businesses, we thought we were too small to benefit from it. But after 6 months with this HOST support we wanted to share about its value to us. CT’s remote access, one of many features offered in the HOST program, has proven valuable to us when we travel. It gives us total access to our office PC and all its files and links. I forgot my access codes this particular Saturday morning in Pittsburgh Pa. I had two hours to complete some critical e mails to customers and no access!!A quick e mail to Emily at CT (SATURDAY MORNING MIND YOU) got an immediate response and phone call. Within minutes Emily had guided me through setting up a new access code and we were operational. WHERE DO YOU FIND THAT KIND OF IT SUPPORTS TODAY???? My sincere thanks to CT for being there when I really needed help. CT helped us reach the second best sales month in our history.”

- BNI Gate City Chapter

“I had always wanted to find someone that I could rely upon to come into our office and fix our problems in an effective and efficient manner. With our recent computer and network change problems, Dave Wood from Computer Troubleshooters impressed me. He arrived on time, listened calmly to our issues and immediately set into troubleshooting and fixing our problems. Since then, we have had Tune-ups on computers that have come back much improved and have had Dave address other software and hardware issues Dave has become key to my business development plan.”

- Mark Good, Owner, MCG Inc..

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