How to Stay Safe Using Public WiFi

As more consumers and businesses alike embrace the on-the-go mentality, finding a public WiFi hotspot is easier now than ever before. While there are plenty of hotspots available – about 362 million to be exact – remember that not every hotspot is trustworthy. Be sure you’re staying safe while using public WiFi with the following tips from Computer Troubleshooters. Read more

What to Consider When Buying a Laptop

Choosing a new laptop can be difficult as there are so many aspects to consider and options to choose from. Competitors’ products and features overlap one another making deciding which computer even more problematic. Computer Troubleshooters will break down the most important things to consider when buying a laptop.

5 Things to Consider When Buying a Laptop

These guidelines will help you confidently choose the laptop that’s right for you.

1. Size

Before you begin thinking about specs and pricing, you should determine how portable you need your laptop to be. Ask yourself how often will you be using it, where you will you be using it, and if you need to carry it from place to place on a regular basis. Take a look at how we define laptop display sizes:

  • 11 – 12 inches: These are most likely the lightest and thinnest laptops coming in at about 2-4 pounds.
  • 13 – 14 inches: This is a good medium sized laptop that delivers a balance of portability and usability. This size usually weighs around or less than 4 pounds.
  • 15 inches: This is a fan favourite, the most common sized laptop that weighs about 4-7 pounds. It is a decent choice when you are not planning on carrying your device as often.
  • 17 – 18 inches: A laptop of this size is ideal for a permanent or semi-permanent workspace. It offers an excellent processing power for workstation-level productivity.

2. Battery

If you intend to keep your computer in a stationary desk setting, the battery life should not affect the decision-making process, as you can readily use a nearby outlet. Otherwise, when buying a laptop, you want to choose a device with sufficient battery life. One that will last 7-8 hours is fitting for work days on the go. Although manufacturers proclaim estimated battery life, you should further research reviews from consumers on their experiences with a specific device.

3. Storage

The amount of storage space you need is a personal preference and may not be a big concern for you. It is customary to store most of your data in the cloud instead of filling your laptop with music, videos, and large files. SSDs (solid-state drives) are an option, or you can always purchase an upgrade. However, those options can get pricey. Note that many light and thin laptops mean not as much storage space so you’ll most likely have to rely on the cloud.

4. Brand

Some consumers only prefer a particular brand whether it be Mac, Dell, Microsoft, and so on. It may depend on the operating system you favor or what purpose you will be using this device. Other buyers want their devices to sync by using the corresponding operating system such as Apple iOS. But to help make this decision an easier one, consult this buying guide by Digital TrendsThe Best Laptop Brands.

5. Price

When it comes to buying a laptop, you want to choose a device that meets your needs but also your budget. Price is a significant factor because if you can’t always afford the superior laptop with all the features you desire, so you may want to consider choosing a more suitable alternative.

Did we miss any key aspects that you consider when buying a laptop? Share them in the comments below! Remember, if you are exploring security services for your new device or need data backup and recovery for your current device, Computer Troubleshooters offers business and residential IT services that are tailored to meet your needs and budget. Contact a CT location nearest you!

Types of Malware and How Each Impacts Your Computer

You’ve likely heard the term “malware” used when discussing cybersecurity; but what is malware and how does it impact your computer? Continue reading to learn all about the various types of malware and how each affects your computer.

What Is Malware?

Malware, also known as malicious software, is software that compromises your computer’s performance. There are various types of malware that wreck havoc on devices including adware, ransomware, spyware, and bugs. Each type of malware impacts your computer and your online security differently. Read more

What is Mobile Device Management?

How Can It Impact My Business?

Many questions arise when it comes to mobile device management. What happens if an employee loses their device or leaves the company? Is your company’s information safe, secure and backed up? Can employees work from anywhere at any time using this service? According to, mobile device management is a type of security software used to monitor, manage and secure employees’ mobile devices that are utilised across multiple mobile service providers and operating systems. With mobile device management, there are so many opportunities to take your business to the next level. You have the ability to oversee company-issued devices and control how devices are used within your office. Take a look at the benefits of mobile device management and the reasons why your company needs it now. Read more

Is Microsoft Office 365 Right for My Office?

While Microsoft launched the cloud version of their popular applications and productivity products in June of 2011, most small businesses are still trying to figure out what this product means for their company.  Should they continue to pay for and use the premise based software as they have always done, or should they move to the subscription based cloud offering?  Unfortunately, the answer to that is not any clearer today than it was in 2011 and requires research and guidance. Read more

Scottish Franchise Week

Computer Troubleshooters joined the British Franchise Association last year and had the opportunity to attend various events as part of Scottish Franchise week organised by the British Franchise Association, of which we are members. Read more

Windows 10– Should You Upgrade Now?

On July 29th, 2015 Microsoft released the much anticipated operating system called Windows 10.  With a goal to have more than 2 million devices using Windows 10 within two years, Microsoft immediately launched an aggressive marketing initiative that offered free upgrades on eligible devices using Windows 7 or higher. Microsoft’s generosity only goes so far, however, and the free upgrades will only be offered until July 29th, 2016. With the regular pop-up messages reminding users of this limited time offer, many people have been asking if this upgrade is right for them. The short answer is, it depends. Read more

New Computer Troubleshooter in Manchester

We are pleased to welcome Kevin Hayes to our team in the UK. Kevin will be trading as Computer Troubleshooters East Manchester. Read more

Welcome to our new franchisees.

We have 2 new offices open recently, Glasgow and West Manchester. Here’s a little about the Owners of the new Offices.

Computer Troubleshooters Glasgow:
Nasar Ahmed and Iftikhar Ahmed are a Scottish dynamic duo based in the city O’ Glasg’a. Nas (as he likes to be known) is a former civil servant and has experience in various IT roles including hardware & software support and training. He also has a keen interest in art and design and likes to talk tech and spend time with family and friends (usually fixing their tech problems while doing so!). Read more

Award winning Computer Troubleshooter

Congratulations to Eric, Gill, Darren and Peter of Computer Troubleshooters North Manchester.

They received the ‘Highly Commended in the Computer and IT category in the UK’ in the National ‘The Best of’ awards 2015.

They set a shining example to all of our Computer Troubleshooters.

CTS Manchester's Highly Commended award

CTS Manchester’s Highly Commended award


Gill said ‘they were highly delighted to receive the award’