While you may not know what BYOD is, you do need to worry about how it is affecting your business. It does not matter if you are a micro business with two employees or a large corporation with hundreds. No matter where you are located, what kind of work that you do or how long you have been in business; you need to understand the benefits and risks associated with BYOD. Read more
Do you think a data backup solution is simply too expensive for your business?
That viewpoint is similar to thinking that insurance for your home is too expensive. Insurance might have seemed expensive until your home is wiped out in a fire and you have lost everything. After the fire is snuffed out, how do you plan to recover? Some things can probably be replaced, but regardless of the expense, certain things are simply irreplaceable. It’s similar to protecting another key asset – your business data. Even in business, certain data, documents, photographs, accounting files and client information might be nearly impossible to replace. When it comes to business data, are you safeguarding your most important company asset with a reliable backup solution? Read more
Monday a massive vulnerability was found in OpenSSL, the open-source software package broadly used to encrypt Web communications. They named this vulnerability the Heartbleed Bug. Many are confused about what this bug is, if they are impacted, and how they can protect themselves. This post will help educate you about the Heartbleed Bug and how you can protect yourself online. Read more
As a business owner, one of the best moves you can make is to outsource your IT services to a professional provider. When it comes to outsourcing your IT service needs, there are a wide range of service options that involve varying levels of management responsibilities and costs. An IT professional can provide service for a single specific task such as help desk support or managing network security. Read more
As we close the books on 2013, people begin producing lists that review what has happened. I think these lists are interesting, and look forward to reading them. As we move into 2014, let’s review the computer viruses that wreaked havoc in 2013 and will most likely continue to in 2014, so you ensure you and your technology are protected and informed. When you are online remember to STOP.THINK.CONNECT. Read more
We all make personal New Year’s resolutions on January 1st. This year, why not commit to a few professional resolutions for your business, too? Computer Troubleshooters strongly encourages you to put a new technology plan at the top of that list for 2014. We are offering some technology planning guidelines that can help you form a strategy as you think about your business resolutions and professional goals for 2014. Read more
Who plans a funeral years and years in advance? Microsoft – that’s who!
Next year on April 8th, Microsoft officially ends Windows XP operating system’s life cycle. Even with over 600 million worldwide users, Microsoft will no longer sell or support Windows XP and Office 2003. There will be no automatic fixes, updates, free assisted online technical support and security updates. Unfortunately, many of the 600 million users either don’t know or have forgotten about the funeral. If you like it or not, it’s time to accept the death of XP and make a plan for the future. Read more
The term “IT outsourcing” is generally defined as the use of a third-party service provider to deliver IT- enabled business processes. Outsourced IT support services typically involves sub-contracting responsibility for some of the following processes: application and software development; data storage via cloud services; web development and hosting; application support and management; database development and management; security; telecommunications; social media management; technical support and help desk services. Read more
It seems to be a fact – the world has never been more digitally connected and less physically connected. Our daily lives are saturated with digital devices including mobile phones; tablets; in-car DVDs; headsets; GPS; touch screens at the supermarket, airport and hospital; gaming consoles; and entertainment screens at the gas pump. The list seems endless. Read more
Mobile applications are quickly becoming a necessity for small businesses to stay competitive. The key functions of a mobile app are to directly generate income, to increase brand awareness and serve as a customer service channel that promotes your business. A recent study revealed that 49% of tablet and smartphone owners are using mobile apps to find local information. Read more