What is Business Technology Support?

Business technology support can generally be described as a range of services that deliver assistance to users of technology products such as computers, software and mobile devices within an office setting. Read more

The Final Countdown to Microsoft’s April 8th Deadline

In 2002, Microsoft presented its official Support Lifecycle Policy that was based on detailed customer feedback. The predictability of support services was cited as a very important issue for Microsoft’s customers. Microsoft responded accordingly by alerting customers years in advance that the XP operating system and Windows 2003 have an “end of life” date scheduled for April 8, 2014. Read more

Choosing the Right Business Technology Solutions

Are your business technology solutions aligned with the larger goals of your business?

Unfortunately, for many businesses the answer is no. Read more

Facing Your Technology Issues as a Small Business Owner Head on!

As a small business owner you are forced to wear many different hats and deal with numerous problems each and every day.  Many of problems originate from business technology working improperly or not as anticipated. Read more

Business IT Support: Are You Ready to Make a Plan for 2014?

In these final weeks of 2013, many of us are reviewing our accomplishments of this past year and contemplating our plans for the coming year. Part of this review process includes setting new goals for ourselves both personally and professionally. For many of us, committing to new business and career goals often involves some combination of increasing efficiency while saving time and money. The desire to reduce stress by working smarter, not harder is frequently on the list. Using our time and resources more productively is always important, as is making informed decisions. Read more

5 Tips to Increase Internet Security in the Workplace

Approximately two-thirds of employers do not monitor their employees’ access to social media sites, according to Media Bistro. As a result, it’s not uncommon for employees to indulge in a little Facebook or Instagram from their work computers. Although many employees use the Internet responsibly at work, a poorly articulated Internet use policy can leave your business vulnerable to hacking, phishing scams and other IT security issues. Read more