How to Identify a Dangerous Email

With billions of emails sent every day, there’s a huge opportunity for malware and viruses to find their way into your inbox. While the percentage of emails containing dangerous attachments is relatively low at 2.3 percent, keep in mind that translates to millions of emails. The best defence against malicious content delivered to your inbox is knowing how to quickly spot a threat. To help keep you safe from harmful attachments, phishing scams, and more, keep these tips in mind to identify a dangerous email. Read more

Password Best Practices

Two out of five people experience a security incident that could have been avoided with stronger cybersecurity efforts. With today’s technology, you need a password for every online account or device including social media accounts, emails, smartphones, and more. Keeping personal and business data safe begins with a secure password. Utilise these password best practices to avoid becoming a hacking or identity theft victim.

4 Password Best Practices to Keep Your Information Secure

New security threats emerge every day, so it’s crucial to adapt and improve your cybersecurity measures in order to protect your data.

  1. Use Different Passwords for Each Account

person entering password on laptop

While this can seem like an insignificant step in securing your personal or business information, research shows that 73 percent of online accounts use duplicated passwords. Using the same password for multiple accounts is a security risk because once a hacker is able to identify one of your passwords, they can easily login to one or more of your other accounts that use the same password. Ensure your data is protected by assigning original passwords to each account.

  1. Utilise Secure Password Generators

If creating multiple passwords seems challenging, try using a password generator. Select how long the password should be, what symbols and numbers to include, and a strong password will populate. Apple users can take advantage of strong password suggestions when signing up for a new account or changing passwords on their device. Both password generators and Apple suggestions tend to create long passwords in an effort to best secure your data. Since passwords should be difficult to guess, the experts at Computer Troubleshooters recommend using password generators to help you create original login information.

  1. Use a Password Managing Software

Secure passwords include multiple characters and numbers and keeping track of several complex logins can be difficult. Using a password managing software eliminates the need to remember every high-strength password you create and which account it belongs to. Software programs such as Dashlane streamline both personal and business account passwords. You simply need to remember one master password, and LastPass will keep track of the others so you can rest assured knowing your information is secure.

  1. Enable Two-Factor Authentication

Along with using strong passwords, enabling two-factor authentication on all of your accounts ensures your data is safe from security threats. When you log in to an account using two-factor authentication, you are required to prove your identity in two steps. The most common way websites use this is by texting a code to your cell phone, which you then have to enter on the account you’re logging into along with your password. Using two-factor authentication provides an extra layer of security beyond a username and password.

When you’re targeted by a hacker, not only is your personal information at risk, but hackers can also install malware onto your device causing harm to your computer. Utilizing the above password best practices will improve your cybersecurity and your defense against hackers, but passwords are only one component of cybersecurity. Contact your nearest Computer Troubleshooters office to create a personalised plan to secure your data and keep your network safe.

How to Stay Safe Using Public WiFi

As more consumers and businesses alike embrace the on-the-go mentality, finding a public WiFi hotspot is easier now than ever before. While there are plenty of hotspots available – about 362 million to be exact – remember that not every hotspot is trustworthy. Be sure you’re staying safe while using public WiFi with the following tips from Computer Troubleshooters. Read more

Security Guide: How to Keep Your Personal Information Safe

The best defence for potential security threats is to have rock-solid security practices in place. Whether you’re a savvy tech user who works with gadgets daily or one who prefers a more minimalistic lifestyle, it’s important to stay prepared against possible threats. To help assess your current tech safety measures, follow this security guide to keep your personal information safe. Read more

Are you ready for GDPR?

With 2 weeks to go most businesses will have heard of GDPR and have an understanding of what that means for their business. Putting it into practice is where some businesses need help. Read more

How to Maximise Cyber Security for Your Business

2016 saw the largest data breach in history. According to, Yahoo discovered a breach from 2013 that may have put as many as one billion Yahoo accounts at risk. With such big league companies falling victim to cyber security attacks, how do you begin protecting yourself? Though security software is always growing stronger and more protective, hackers are developing new strategies at a rapid pace, too. The best way to avoid a security breach is to plan ahead, and these tips for cyber security for your business are a great way to start building up your defence. Read more

The Security Software Your Computer Needs

It is a no-brainer that your work and home computers, as well as your personal laptop, needs more than just an antivirus program in place. Eset Security is an essential tool to help keep your information protected, your devices safe from hackers, and your system’s software up-to-date. That’s why Computer Troubleshooters recommends ESET Security. Read more

Virus Removal

Do you suspect your laptop or computer has a virus? Is it running slow or do random windows pop up as you browse the web? Your computer may have an infection, or two. The good news is this can be fixed with a few helpful tips and programs. During this four-step process, Computer Troubleshooters guides you through the actions you can take to remove these irritating computer viruses. Read more

Badlock: a chance to close the stable door before the horse bolts

As the Grand National weekend draws near, I expected to be drawing analogies between national hunt racing and IT managed services along the lines of planning, preparation and making sure your team is ready to overcome the hurdles and arrive successfully at the finishing post.

However we now find that we are bracing ourselves in anticipation of a new cyber threat Badlock.  We are in the unusual position of being aware both of a vulnerability and of the fix becoming available on the same day – Tuesday 12th April. Read more

Computing at Christmas time

For many, Christmas time is the best time of the year. Celebrations, family and friends, presents, a week off work, all part of the fun. Of course, like Ebenezer Scrooge in Dicken’s “A Christmas Carol” you might say “Bah humbug” to the Christmas spirit, but we love it. So the last thing we want to do in the run up is to spread doom and gloom, but while the rest of us are enjoying a great time, cyber criminals are making the best of the opportunity. Like Pantomime villains lurking in the shadows they are already plotting to steal our money, hurt our businesses, and many other forms of mischief. Read more