How Remote Support Services Can Help Your Business

How many times has an employee or coworker struggled with a computer issue that renders them unable to do their work productively? When a file takes forever to open or when the wireless keeps disconnecting, work can become nearly impossible. The way business is done these days relies heavily on technology working well and sometimes a computer problem strikes when it is least convenient. Leaving the office to have a problem with a desktop or laptop can throw off your entire schedule, not to mention cut into your productive time at the office. Read more

What is Mobile Device Management?

How Can It Impact My Business?

Many questions arise when it comes to mobile device management. What happens if an employee loses their device or leaves the company? Is your company’s information safe, secure and backed up? Can employees work from anywhere at any time using this service? According to www.webopedia.com, mobile device management is a type of security software used to monitor, manage and secure employees’ mobile devices that are utilised across multiple mobile service providers and operating systems. With mobile device management, there are so many opportunities to take your business to the next level. You have the ability to oversee company-issued devices and control how devices are used within your office. Take a look at the benefits of mobile device management and the reasons why your company needs it now. Read more

The Security Software Your Computer Needs

It is a no-brainer that your work and home computers, as well as your personal laptop, needs more than just an antivirus program in place. Eset Security is an essential tool to help keep your information protected, your devices safe from hackers, and your system’s software up-to-date. That’s why Computer Troubleshooters recommends ESET Security. Read more

Windows 10– Should You Upgrade Now?

On July 29th, 2015 Microsoft released the much anticipated operating system called Windows 10.  With a goal to have more than 2 million devices using Windows 10 within two years, Microsoft immediately launched an aggressive marketing initiative that offered free upgrades on eligible devices using Windows 7 or higher. Microsoft’s generosity only goes so far, however, and the free upgrades will only be offered until July 29th, 2016. With the regular pop-up messages reminding users of this limited time offer, many people have been asking if this upgrade is right for them. The short answer is, it depends. Read more

Badlock: a chance to close the stable door before the horse bolts

As the Grand National weekend draws near, I expected to be drawing analogies between national hunt racing and IT managed services along the lines of planning, preparation and making sure your team is ready to overcome the hurdles and arrive successfully at the finishing post.

However we now find that we are bracing ourselves in anticipation of a new cyber threat Badlock.  We are in the unusual position of being aware both of a vulnerability and of the fix becoming available on the same day – Tuesday 12th April. Read more

What is your computer doing during YOUR holiday?

Your computer provides you with a lot of assistance in planning holidays and other trips throughout the year. Remember the hours you spent on various websites looking for the perfect holiday destination? How about all of the online comparison shopping you did to find the ideal Hawaiian resort? Remember that awesome discount deal you scored on those air tickets? How could you have planned your summer trip without your computer? Read more

7 Reasons Your Small Business Must Have a Back Up Solution!

It is 2014, and we all know that every business should have a backup (and a recovery plan) for their most critical data.  The reality is that over 40% of Small and Medium Sized Business do not back up their data at all, and that 60% of backups fail when tested! Read more

What is Business Technology Support?

Business technology support can generally be described as a range of services that deliver assistance to users of technology products such as computers, software and mobile devices within an office setting. Read more

How Outsourced IT Support can Enhance Your Business

Do you have an IT professional handling the technology in your business, or are you thinking about moving into an outsourced IT services model as so many small businesses owners are?  According to a survey completed by CompTIA 62% of the organizations surveyed planned to make greater investments in Outsourced IT Services (managed services) over the next two years. Read more