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File names – why length matters

Back in the pre-internet age (the 1980s to be exact) I had a job temping in the management offices of a local manufacturer.  The room was furnished with a series of large, dark grey metal filing cabinets and, on the

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Should you trust your smart speaker?

In those far-off times before the internet, how would you go about finding help with a household issue?  In all probability, you would have reached for the Yellow Pages directory which listed local tradespeople, giving prominence to those who invested

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Why HR professionals should think about IT

https://www.youtube.com/watch?v=GvRROLrKx7M&t=67s Would you ever re-read a novel? Some authors are worth a second look, and you will be rewarded with fresh insights on your return visit.  When you first read Jane Austen’s Pride and Prejudice you are drawn into looking

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Why you should try business networking

Would you consider business networking to promote your business? Is the thought of it simply too scary? Maybe you write it off as a waste of time. IT support industry expert Richard Tubb recently got in touch: I’m currently putting

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Your mailbox is full – what can you do?

In the era before email became the thing, business executives would be assisted by secretaries, managing their correspondence and ensuring that everything was filed away safely.  As the manager, selected letters would be placed in your in-tray and you would be presented with

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We won the cup!

Before you get too excited, I am sadly not referring to the FIFA World Cup, valiant though England’s efforts have been in Qatar. In the business world, your efforts are not always acknowledged.  Hopefully, good customer service and excellent support

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