5 Cyber Security Tips

Take these small steps to stay safe online.

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4 Reasons to Use Managed IT Business Services

As a business owner, we know that you have other things to do besides worry about information technology support and services. You may even wonder what’s the proper way to go about managed IT business services. But as our dependence on technology increases, so must the way we approach IT-related issues. Read more

How Remote Support Services Can Help Your Business

How many times has an employee or coworker struggled with a computer issue that renders them unable to do their work productively? When a file takes forever to open or when the wireless keeps disconnecting, work can become nearly impossible. The way business is done these days relies heavily on technology working well and sometimes a computer problem strikes when it is least convenient. Leaving the office to have a problem with a desktop or laptop can throw off your entire schedule, not to mention cut into your productive time at the office. Read more

Ransomware: How Safe are You?

Cyber security hit the headlines again this week with several high-profile victims including the NHS having their data held to ransom with a demand to pay up $300 to get the affected files decrypted.  You can learn more about this attack here.

The National Cyber Security Centre is involved in the investigation of this case, but what are the implications for you?  What is ransomware and what measures should you take to protect yourself? Read more

What is Mobile Device Management?

How Can It Impact My Business?

Many questions arise when it comes to mobile device management. What happens if an employee loses their device or leaves the company? Is your company’s information safe, secure and backed up? Can employees work from anywhere at any time using this service? According to www.webopedia.com, mobile device management is a type of security software used to monitor, manage and secure employees’ mobile devices that are utilised across multiple mobile service providers and operating systems. With mobile device management there are so many opportunities to take your business to the next level. You have the ability to oversee company-issued devices and control how devices are used within your office. Take a look at the benefits of mobile device management and the reasons why your company needs it now. Read more

How to Maximise Cyber Security for Your Business

2016 saw the largest data breach in history. According to IdentityForce.com, Yahoo discovered a breach from 2013 that may have put as many as one billion Yahoo accounts at risk. With such big league companies falling victim to cyber security attacks, how do you begin protecting yourself? Though security software is always growing stronger and more protective, hackers are developing new strategies at a rapid pace, too. The best way to avoid a security breach is to plan ahead, and these tips for cyber security for your business are a great way to start building up your defence. Read more

5 Ways Cloud Storage Can Help Your Business

Nowadays it seems like everything is being stored in the digital cloud. From Apple’s iCloud for your music and photos to Google Drive for documents and spreadsheets, cloud storage is changing the way business is done.

For many business owners, the data that exists on your company’s servers is growing faster than you can store it. Internal servers are sluggish and get overloaded quickly by a large amount of data that is stored and accessed on a regular business day.

Cloud storage is an effective way to help solve the issues many businesses have with internal servers. From misplacing important documents to trying to share files, to large documents eating up minutes of your valuable time loading, servers can make you less productive at work. Thankfully, the professionals at Computer Troubleshooters have identified five ways that cloud storage can help your business get back on track with efficient digital storage. Read more

The Security Software Your Computer Needs

It is a no-brainer that your work and home computers, as well as your personal laptop, needs more than just an antivirus program in place. Eset Security is an essential tool to help keep your information protected, your devices safe from hackers, and your system’s software up-to-date. That’s why Computer Troubleshooters recommends ESET Security. Read more

Virus Removal

Do you suspect your laptop or computer has a virus? Is it running slow or do random windows pop up as you browse the web? Your computer may have an infection, or two. The good news is this can be fixed with a few helpful tips and programs. During this four-step process, Computer Troubleshooters guides you through the actions you can take to remove these irritating computer viruses. Read more

Is Microsoft Office 365 Right for My Office?

While Microsoft launched the cloud version of their popular applications and productivity products in June of 2011, most small businesses are still trying to figure out what this product means for their company.  Should they continue to pay for and use the premise based software as they have always done, or should they move to the subscription based cloud offering?  Unfortunately, the answer to that is not any clearer today than it was in 2011 and requires research and guidance. Read more

Windows 10 – Should You Upgrade Now?

On July 29th, 2015 Microsoft released the much anticipated operating system called Windows 10.  With a goal to have more than 2 million devices using Windows 10 within two years, Microsoft immediately launched an aggressive marketing initiative that offered free upgrades on eligible devices using Windows 7 or higher. Microsoft’s generosity only goes so far, however, and the free upgrades will only be offered until July 29th, 2016. With the regular pop-up messages reminding users of this limited time offer, many people have been asking if this upgrade is right for them. The short answer is, it depends. Read more

Is Your Biggest Security Threat Your Password?

Today, passwords seem to rule our lives. Every website you visit to manage your finances, pay your bills, purchase products, or access your medical records all demand passwords that are complex and very difficult to remember. Of course we should be thankful as these requirements are designed to keep our finances, information and identities’ safe and secure. Managing the ever growing list of letter combinations, symbols, and numbers is becoming overwhelming. Read more

Badlock: a chance to close the stable door before the horse bolts

Badlock

As the Grand National weekend draws near, I expected to be drawing analogies between national hunt racing and IT managed services along the lines of planning, preparation and making sure your team is ready to overcome the hurdles and arrive successfully at the finishing post.

However we now find that we are bracing ourselves in anticipation of a new cyber threat Badlock.  We are in the unusual position of being aware both of a vulnerability and of the fix becoming available on the same day – Tuesday 12th April. Read more

5 Ways The Cloud Can Benefit Your Business

What Exactly Is “The Cloud”?

Do you watch your favourite shows from Netflix on your tablet? Do you save files to Dropbox at work so you can work on them from home? Are you backing up your iPhone to the Apple iCloud? If you said yes to any of these, you are in fact already using The Cloud.

The Cloud, which is really just a metaphor for the Internet, is a very powerful tool for your business. Most business are using a small percentage of the available Cloud services like sharing documents with colleagues or across multiple devices, but don’t realize that they have just scratched the surface of the tremendous potential many services provide. Read more

8 PC Maintenance Mistakes that can kill your Hardware Lifespan

All computers have a lifespan, and as they get older they’ll keep reminding you of this fact as they start getting noisier, running slow and giving error messages. Many of these problems can be avoided by taking care of your computer to make it run smoother for longer.
Weather your machine is brand new or several years old, it is never too late to get started. Read more

Is Your Company At Risk From BYOD?

While you may not know what BYOD is, you do need to worry about how it is affecting your business. It does not matter if you are a micro business with two employees or a large corporation with hundreds.   No matter where you are located, what kind of work that you do or how long you have been in business; you need to understand the benefits and risks associated with BYOD. Read more

Computing at Christmas Time

For many, Christmas time is the best time of the year. Celebrations, family and friends, presents, a week off work, all part of the fun. Of course, like Ebenezer Scrooge in Dicken’s “A Christmas Carol” you might say “Bah humbug” to the Christmas spirit, but we love it. So the last thing we want to do in the run up is to spread doom and gloom, but while the rest of us are enjoying a great time, cyber criminals are making the best of the opportunity. Like Pantomime villains lurking in the shadows they are already plotting to steal our money, hurt our businesses, and many other forms of mischief. Read more

Data Backup is More Important Than Ever

2014-05aDo you think a data backup solution is simply too expensive for your business?

That viewpoint is similar to thinking that insurance for your home is too expensive. Insurance might have seemed expensive until your home is wiped out in a fire and you have lost everything. After the fire is snuffed out, how do you plan to recover? Some things can probably be replaced, but regardless of the expense, certain things are simply irreplaceable. It’s similar to protecting another key asset – your business data. Even in business, certain data, documents, photographs, accounting files and client information might be nearly impossible to replace. When it comes to business data, are you safeguarding your most important company asset with a reliable backup solution? Read more

Is Your Current Technology Supporting the Goals of Your Business?

2014-04aAs a business owner, how often do you use the phrase “time is money?” It’s certainly an accurate description of how we live and work today, yet this phrase should actually be attributed to Benjamin Franklin’s 1748 essay titled “Advice to a Young Tradesman.” Centuries have passed and this maxim is still true, although the young tradesman is now a small business owner empowered by the efficiencies of technology. Read more

Is Your IT Professional Also a Trusted Business Advisor? They Should Be!

2014-03aAs a business owner, one of the best moves you can make is to outsource your IT services to a professional provider. When it comes to outsourcing your IT service needs, there are a wide range of service options that involve varying levels of management responsibilities and costs. An IT professional can provide service for a single specific task such as help desk support or managing network security. At the other end of the service spectrum, an IT professional can assume management responsibilities for a client’s entire IT infrastructure. The advantages of outsourced services are improved operational efficiencies, cost savings and predictable service for a nearly-fixed monthly fee. Read more

Adapting Your Business to a Mobile On the Go World

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Mobility has quickly transformed the way most of us are now working. According to research data from Ofcom, 53% of UK adult mobile phone owners now use their mobile phone to access the internet. This rate has nearly doubled over the past three years. Are you using mobile features to enhance your business? Read more