We’re Feeling Festive


We love Christmas and all things Festive at Computer Troubleshooters, so when we found this little ‘re-worded’ Xmas song we just had to share it.

Merry Christmas and a Happy and Prosperous New Year      tech-xmas-tree1

Computer Wonderland Singalong

Another “ping”,
Are you listenin’?
The puter screen,
Is a glistenin’.
With icons so bright,
They light up the night,
Welcome to the e-mail wonderland!

Gone away,
Are the hall talks.
Here to stay,
Is the IN-BOX.
Flagged “urgent, please read!”,
And “answer with speed!”.
Welcome to the e-mail wonderland!

In the morning e-mails start to add up.
No lunch today cause messages abound.
Just click away and hope the server stays up.
You can’t do your job if it goes down.

10 P.M.,
You’re not tired.
The caffeine,
Has got you wired.
The day’s not complete,
Till the last delete,
Welcome to the e-mail wonderland!

In the morning e-mails start to add up,
No lunch today cause messages abound.
Just click away and hope the server stays up.
You can’t do your job if it goes down.

Until you,
Are retired,
The same old grind,
It is required.
You’ll face unafraid,
That message parade.
Welcome to the e-mail wonderland

Cyber-Savy … The Basics

BE CYBER-SAVY .. The Basics

Protection of your data is imperative. Ensuring you backup your files and have a recovery plan in place for all your technology is something every user / company should have. Once it’s gone it’s gone.  Whether this is due to a virus or technology failure, if you don’t have a reliable backup system then it could be catastrophic.  Can you imagine how your business would continue if you lost all your data!

security-pic-webIt is becoming increasingly important to be extra vigilant against cyber-attacks.  Email scams and ‘special offers’ containing viruses are becoming progressively more ingenious in their deployment.  On a basic level if you’re not expecting information via email or the offer looks “to good to be true” then delete it. Or certainly do not open attachments before verifying with the sender.  Opening an infected email attachment is the most common way to get infected with a virus.

Malware – (Malicious Software); designed to disrupt computer systems, steal sensitive information, and gain unauthorized access to your computer.

Virus – A piece of code capable of copying itself and having a detrimental effect, such as corrupting the users system and destroying data. Some viruses can travel across networks!

This is why having Anti-Malware and Anti-Virus protection up-to-date at all times is essential to protecting you and your business.  Don’t wait until it’s too late.

Did you know that outdated security software can be as dangerous as having none at all !

Those who have expired security software fare little better than those with no security software whatsoever.  Having reputable anti-virus and anti-malware protection is critical in today’s war against the cyber criminals.   Microsoft carried out an intelligence report for the 1st and 2nd quarters of 2014, and they warn that Windows users are 5 ½ times more likely to become infected using expired security.

If you have security issues and need help to clarify and resolve these then give us a call 0161 798 4336. Let us put the systems in place to ensure you are protected.

Computer Troubleshooters (N Mcr) Ltd

December 2014

Why it makes sense to outsource your IT to CT Business Solutions

Benefits of Outsourcing your IT Department to Computer Troubleshooters.

Computer Troubleshooters (N Mcr) Ltd offer a proactive and comprehensive Managed IT Support & Solutions service. Here are the benefits of becoming one of our managed service customers. CT_Business_Solutions_Logo-UK

1. Pricing structure
Our Managed Services are a fixed monthly fee, based on the number of PC’s, laptops and servers you have. This means you get one monthly invoice and remove variable costs. Allowing you to budget monthly costings more accurately.

2. Reducing cost of staff
Employing staff to cover the IT department can be costly, and it is unlikely that one person would have all the knowledge and experience to cover all eventualities. By outsourcing to a dedicated IT company you get a wealth of knowledge and experience.

3. Trained, Experienced, Qualified.
Finding the right trained and qualified staff is extremely important, but if you’re not an IT expert how do you judge which qualifications rank more highly. All our Technicians have a wealth of experience, qualifications and train continually on new technology and design.

4. Local Support ~ Global Strength
As a leading IT Franchise (there are 400 Computer Troubleshooters world-wide) it is extremely unlikely that a problem will arise that we can’t solve. Our “Local Support ~ Global Strength” tag is exactly what we offer.

5. Increase Efficiency and Competitiveness
Our Managed Business Solutions provides customised technology plans to fit your business and your budget. We work with you to understand your needs today and what your future business goals are, so we can make sure your technology is able to grow with your business.

6. Quickly Implement New Technology
Our continuous strive to stay ahead with new technology means that we are able to offer customised solutions, incorporating all technology requirements with unbiased advice. This ability to implement technology enhancements will make your business more productive and efficient. Our franchise purchasing power allows us to give SME’s access to similar technology and expertise that large companies benefit from. Giving you a competitive advantage against your competitors.

7. Allows you to focus on your business and its growth
The time spent trying to cover your own IT infra-structure can be detrimental to the growth of your own business. Allowing us to take over means you can utilise that time to focus on your core business and expansion.

8. Reduce risk
Security of data, government regulations, cyber essentials, cloud, spyware, virus attacks. With our in-depth knowledge of compliance and security issues we will ensure that you are kept up-to-date with regulations and the best advice possible. You need to know that you are minimising any risks associated with client data, credit card information or any other sensitive information you may hold.

Time to Consider Outsourcing Services

Outsourcing services can be economical and time saving; by utilising specialist outsourced help, you could in the long term save you and your business a lot of heartache. A number of businesses admit that trying to do everything has hindered their growth path.

Concentrating on your business and what you want to achieve is the important factor. That’s what will ultimately be your profit. Spending time on IT, HR, accounting, health & safety, social media and legal services can in the long-run be detrimental – unless of course that’s the business you are in!  What is run of the mill for the expert can be time consuming on research and implementation, and may still not provide you with all the necessary information and skills required.  Is this time not better spent developing your business, expanding your own market and increasing profits?  Stress-Outsource-Blog

More and more SME’s are turning to outsourcing to help manage their services. New start-ups can have budget restrictions which make it necessary to oversee all areas. However, as growth occurs, looking to outsource areas is ultimately the way to grow.  Surrounding yourself with industry experts for help and advice can be priceless. Ultimately, these people will provide a great service as their reputation relies on it.

So next time you’re scouring the internet for PC troubleshooting or for the latest HR laws, stop and do a cost analysis of the time you spend doing this against the time lost developing your business.

Contact Computer Troubleshooters (N Mcr) to discuss our Proactive Managed IT and Business Solutions. www.ctsmanchester.co.uk

How Clean is Your PC ?

How Clean is Your PC ?

It’s amazing how many people just ‘forget’ to clean their PC.   Keyboards can be a virtual playground for bacteria and germs. As winter is now approaching, and we are all fighting to keep the winter germs at bay, take a moment to consider when you last cleaned your PC.

Your computer handles your business’ most important assets: accounting, financial records, communications and client information. You owe it to your business to make computer updates and cleanliness a priority.      Technology-Pic-3png

Keeping the outside of your computer sparkling clean isn’t just for visual appeal. Computers generate static electricity that attracts dust that can eventually clog fans and other components. Routine cleaning is important because it can keep the machine from overheating and destroying the hard drive and other components. Please use the following recommendations for cleaning the external surfaces of your computer.

Supplies Required: – Can of compressed air – Q-tips – Microfiber cloth – Isopropyl (rubbing) alcohol and distilled water – Phillips-tip and flat-tip screwdrivers


Step 1: Turn off your computer and completely unplug all power sources. If you have a tower, unplug it. If you have a laptop, remove the battery.

Step 2: Open your computer by removing screws or use the sliding panel. Clean the vent by spraying compressed air to blow dust, crumbs and hair from the vent system. Keep the spray nozzle a few inches away from the components and always spray in short bursts. Don’t shake the computer to dislodge dust, you can loosen delicate parts. Consult the computer manual or check online if you need more specific instructions.

Step 3: Use a Q-tip and rubbing alcohol to carefully clean all seams. Clean the keyboard by using compressed air. Aim nozzle into the cracks to flush out crumbs and debris. Never use a vacuum device – this can create a static charge that can damage your computer. Use distilled water on a microfiber cloth to wipe down the screen. Never spray liquids directly onto the screen. Allow everything to dry before plugging the computer in, and then reattach any peripherals. This external cleaning regimen is recommended every few months unless your environment is more prone to dirt and dust. Businesses such as a salon or a manufacturing company probably require more frequent cleaning.


If you feel unsure about carrying this out yourself give us a call.   0161 798 4336.


Dropbox User Accounts Stolen

Danny Palmer writes in Computing UK  (14/10/14) that a hacker group has stolen 7 million dropbox accounts & passwords and has published hundreds of these. It’s time to change your account passwords and information. More importantly it might be time to look at more secure  means of sharing information across cloud.

data-security-hacker-password-securitAt Computer Troubleshooters we use Soonr which offers a more secure way of storing and accessing your data across the Cloud spectrum.

Three basic things Soonr can offer than dropbox can’t …

Here are some highlights that Soonr offer that dropbox doesn’t

  • Soonr guarantee’s data integrity and availability.
  • Soonr provides complete control over data access.
  • Soonr can share larger data files more effectively.

Contact Computer Troubleshooters and find out how we can give you peace of mind and security of the data you share.  Don’t compromise your business and it’s security.

Made in Bury Awards

We are over the moon to be short-listed for the Made in Bury Business 2014 Awards category ‘Technology’.  We’ve had an amazing year and the future for us is looking more and more exciting.  We are currently interviewing for an IT apprentice and growing the business.  We are looking forward to the Awards dinner in November. Of course it would be an amazing accolade to win but for now we are just proud to be recognised in the Made in Bury Awards and to be part of The Best of Bury.



Is It Time to Bid Adieu to Passwords?

Emily McCormick’s very interesting article of 3rd October 2014 comments that the days of remembering passwords could be a thing of the past, with biometrics taking its place. Technology more likely to be found in Sci-fi movies is a real possibility. New uses for biological markers may offer consumers a safer, faster and easier way to make purchases and access accounts.

photo-biometrics-eye Click photo to go to full article

Original article by By: Emily McCormick


CT Bear

Computer Troubleshooters (N Mcr) Ltd are pleased to be part of The Best of Bury. Since joining in July this year our network of local companies has expanded, along with our list of friends.   We have been dipping our toes in the marketing world and have pleasure in introducing CT Bear.    Our Company bear ‘CT’ has been visiting local companies who are taking photos and ensuring that CT has a great time.  He’s been for non-invasive lipo-suction with Sound Physique in Bury and had a trip to London with Heather from AFG Law.   There is currently a waiting list to take CT Bear on his travels.  Interested ? Get in touch



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