Do you really know who sent that email? You surely know by now that a favourite trick of scammers is to try and convince you that their dodgy email has been sent to you by a trusted contact. Even though […]
Have you heard your IT support people talking about a *blue screen of death*, but were afraid to ask what they meant for fear that the answer would be technical gobbledegook? The aim of this blog is to demystify this […]
New to networking? This book could help You have been invited to a business networking event and you are filled with trepidation. What’s the etiquette? Will you make a terrible faux pas? Then IT industry adviser Richard Tubb has published […]
Is your email thirsty? Surely one of my more bizarre questions! Can email accounts experience thirst, and if so, would it be possible to direct some of the recent torrential rainfall in their direction? The reason I ask: a recent […]
Once more unto the breach, dear friends You are sure to have recognised this quote from Shakespeare’s Henry the Fifth, but are you pondering its significance for IT support? In the play, the English king is encouraging his troops to […]
I imagine this type of message is sadly familiar: Email from *CEO* using a non-company personal address Addressee is the accounts payable clerk Text: “Heading into an important meeting. Could you let me have your personal mobile number so […]
*Ping* An email lands in your inbox. Oh, it’s from once of your clients; you wonder what she wants. Rather a strange subject, though, and it is requesting that you log in to view the document. You backtrack – is […]
Do you remember Windows XP? You probably thought it would last forever but Microsoft called *time* on this operating system in April 2014. Apparently, there are still some tenacious XP users out there (including in governmental departments) but the majority […]
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Why bother paying for IT support?
With the current economic climate, it can be tempting to jettison business services, and even staff, as your company tightens its belt. What can your organisation live without? And which potential savings could prove to be a false economy? I’ll […]