About Us

Learn more about Computer Troubleshooters Tonbridge

My name is Steve Rice and I am the owner of Computer Troubleshooters Tonbridge. We established our company in March 2004 and have been successfully serving local businesses for over 14 years.

The Tonbridge franchise covers the towns of Tonbridge and Tunbridge Wells and the immediately surrounding villages in the West Kent area.

Our customers think of us as their local, reliable IT support department who can respond promptly in an emergency.  At the same time there is security for our customers in that we are backed up by the total worldwide franchise team of technical experts, with their wide range of skills and abilities. This means we can handle practically any situation.

We are members of BNI Business Networking International (both the Tonbridge and Sevenoaks groups). We appreciate being a part of the local business community in West Kent.

My name is Suzanne Rice; I am your first point of contact with Computer Troubleshooters Tonbridge! Looking forward to taking your call or meeting you in person, and making sure that your business gets the right support solutions for your IT setup.

My main focus is communication and marketing, and I’m responsible for taking care of the administrative duties in the business.  As a user of business IT systems myself, I understand your need for reliable computers which let you get on with running your company.

Senior IT support technician Mark Reed:

A multi-skilled infrastructure IT manager with good all round supervisory and technical expertise. Very capable with proven ability to ensure the smooth running of ICT systems and to provide services that improve efficiency.  Pleased to have taken on a challenging managerial position that will make the best use of existing skills and experience and further personal development.

IT support technician Jake Leftley:

I am an organised individual who strives for quality results in the work environment, particularly in high stress or short deadline situations. Having achieved an upper 2:1 at University studying Computer Forensics and Security, I am used to teamwork and believe my performance improves in these environments, by taking other opinions into consideration to develop new ideas. Computing, especially cyber security, has always been an interest of mine, developed from my desire to help others and further my skills in a subject that is constantly changing.

Supporting Computer Troubleshooters:

You may have noticed that the phone is not always answered by Suzanne now.  We have a backup team who are ready to take your call and make sure that your message gets through to us.  Please do leave a full message with Lisa and her assistants; they are looking forward to getting to know you and your business better so they can give you the top level of service you have come to expect from Computer Troubleshooters.

Our Business Solutions

If you are a business owner or manager looking for technology solutions that help your business be efficient and ahead of your competition, visit the Business Services area to learn more about many of the services we offer.  Remember, each office is locally owned and operated and will have a list of the specific services they offer.    If you need immediate assistance with an issue, click on the locator to find your local office to get help right away.

We’re here for you

Whether you are running a business from home, taking classes online, or just enjoy social media, you want to know that your technology will work when you need it and is going to be safe and secure for your family.  Your local Computer Troubleshooters is the best choice for reliable and affordable services that are tailored to fit your specific needs.

Every Computer Troubleshooters office is locally owned and operated and dedicated to offering the highest level of customer service and industry-leading products and services.  Your local technicians are backed by the power of the global network of technology professionals and are committed to successfully supporting every client.  We are confident that you will find Computer Troubleshooters to be your Technology Solved!