Where do you turn for advice when you are considering a purchase? In all likelihood, unless a friend or family member gives you a recommendation, you will be scrolling through Google looking at reviews! Who hasn’t checked out Trip Advisor before choosing a restaurant? We are reassured by the opinion of others, even for fairly significant purchases.
Did you know that you can check out reviews for Computer Troubleshooters too? We have a whole page dedicated to customer testimonials on our website and we have a Trust Pilot account where our customers can leave reviews of our work, but at the moment it appears to be a well-kept secret!
We decided to issue a request to our service plan customers to do us a huge favour and consider leaving us a Trust Pilot review. We are overwhelmed by the generosity of the response. It is a pleasure doing business with such lovely clients.
Check out the responses for yourself (5 stars all the way):
Always available to help out with anything from a quick query to a complete overhaul of the office systems. Would definitely recommend A+++
We are delighted with Computer Troubleshooters. They are friendly, competent and efficient. They are easy to contact with even the most footling IT enquiries, and deal with each issue patiently and promptly. They are much, much better suited to our needs, as a small charity, than the large IT consultancy we used before.
Computer Troubleshooters Tonbridge- By far the best company we have worked with. They are always on hand with advice and practical solutions, they listen to our needs carefully and best of all they always have our best interests at heart. If your looking for an IT company to look after your IT needs but do it with passion and dedication look no further.
We have used the CT team in Hildenborough for over ten years and have always found them amazing; skilled and helpful at all times.
Mark Rumbelow, The Woodside Consultancy
This is a great, pro-active local company to assist with all things computer related.
Always available to help & always come up with the answers
Can’t recommend them as anything other than excellent
Joanne Ray Vermeulen
I have worked with Steve and Suzanne of Computer Troubleshooters of Tonbridge for many years now. As a company, they are reliable, experienced, and nothing is ever too much trouble. They are quick to respond to cries for help – no matter how silly the cry may seem. I am completely happy with the service I receive and would not go anywhere else for my computer issues. Thanks Steve and Suzanne x
I have been with Computer Troubleshooters Tonbridge for nearly a year, they’re really helpful, always available whenever need, making my IT easy and reliable, strong recommended, many thanks to Steve and Suzanne
We have been with CT for a few years following a recommendation from another of their customers and Steve and the team have been one of the best choices we have made. They are always helpful and quick to resolve any problems with the minimum fuss. As well as this they have given fantastic advice on all areas of IT and helped us to sort out our company email provision, backup as well as numerous other things. They monitor and keep us informed if they see anything changes or have concerns and I really can’t fault them on anything. They are friendly and helpful and it’s great to see another small business doing such a good job and offering really good value.
I echo everything Richard Rawling just said [above] about Computer Troubleshooters Tonbridge, especially as we recommended them to him.
We’ve worked closely with CT Tonbridge for a number of years now and they are, effectively, our IT Department. Always a pleasure, easy and totally honest at all times in managing our expectations and interpreting our vague wishes!
I can always rely on the team at CT Tonbridge to help me out with my IT issues. We have relied on them since 2007 and they’ve never failed to be helpful with anything raised with them. They have resolved problems quickly and professionally, as well as communicating well, and even showing a shared sense of humour with some of my more mundane queries.
Helen Mia Harris
I can only say that CT have helped me through some difficult IT issues such as; lost files, broken links, backing up my documents, resolving why emails that my receptionist has tried to forward to me but been unable to forward, working directly with hosting companies and helping me virtually with my computer whenever there is a technical problem.
I am very glad someone recommended them to me two years ago and now whenever I have a technical issue I know within a day they will help me if they are able to. They provide an excellent service all round. Thank you!
What do most people think is important when looking to purchase a product or service?
Things like Excellent service, trust, reliability, good and regular communication, recommendations, likeability, affordability etc.
That is exactly what you get with CT Tonbridge.
Lioness Consultants have been a customer for several years now, and we are more than happy with the service that Steve, Suzanne and the team provides. So thank you for being there. :-)
The team at Computer Troubleshooters has always been very helpful and knowledgable. When you work on your own it’s always helpful to have IT support. As a photographer, I have always used MAC computers and although this is not their normal platform for support, they have always been able to provide both advice and support when required.
Steve, Suzanne and the team are extremely responsive, solve our problems for us and make proposals which are sensitive to our business needs and budget. They do all of this in good humour and with a personal touch.
I would highly recommend them as an IT support and solutions team for your business.
We’ve used Computer Troubleshooters Tonbridge for many years now and have always had excellent service. All the staff are friendly and helpful, prices fair and transparent and I’ve no hesitation in recommending them.
We have used CT TONBRIDGE for all the company’s needs since it was established. This has included a number of complete system replacements and upgrades which have been handled successfully. The team will always manage issues that arise, either by remote support or on site. No hesitation in recommending them to any other business.
We have been using CT Tonbridge for 6 years now and have always found them very responsive and fair. What we particularly like is the personal touch which comes of dealing with a relatively small team but which nevertheless has good knowledge in the important areas.
I have used Computer Troubleshooters (Tonbridge) for well over 10 years and have recommended them to the last two companies I have worked for who now use them for all their computer needs. I have found Steve and the rest of the team to be helpful and knowledgeable. They always try and make the time to help at a moments notice if they possibly can. They are even good at working with people like myself who are useless with computer technology – they are very patient! I would thoroughly recommend them for all your personal and work related support.
PA Kings Hill Opticians
Always on hand and consistent excellent customer service. Nothing is too much trouble. Cannot recommend Steve, Suzanne and the team more highly.
Steve, Suzanne and the team at CT Tonbridge are a marvelous support as we have grown the business. They are always there when we need them and have a tremendous amount of patience with our silly questions and computer illiteracy. Can’t recommend them enough.
John Hayes, jch.com
Nothing was too much trouble for them and I was amazed at how quick and efficient they were when given a problem. I have had no problems recommending them to other customers of mine over the years.
Computer Troubleshooters are excellent. I have no hesitation in recommending them to anyone who has a business and needs help with their IT. Steve, Suzanne and their team are always very knowledge and nothing is too much trouble. We would be lost without them!
Assistant Manager Tunbridge Wells Lawn Tennis Club